Delivery Notice
Packages are generally dispatched within 1-2 days after receipt of payment and are shipped via our main couriers used are;
We can deliver 1KG,2KG,5KG,15KG,30KG parcels these are the weights and prices set by the website and courier. it mean you can add muliple items to your cart and only pay the fee = to the total ewight in the shopping cart. 
2nd Class Royal Mail & Parcel Force / Next Day interlink express: Hardrockuk.com post item at 3pm each day.  Any orders placed around this time or after are likely to miss that dispatch day and will be dispatched the next working day.
Tracking & insurance guide
Hardrockuk.com posts many different sizes and complexities of product ranges.  We do our best to provide adequate packaging for your goods. It can take some time to package your good and again this could miss that days dispatch date. Our policy is to try to post items in a safe a economical way( best value to the items you have purchased, depending on items value and weight.Customers online can select diferent postal services but we hold the right to post an item the way we see fit at point of courier collection.(xmas post, service not suitable, order value)  We just want to get your item to you. We often provide tracking numbers on items of value even if it is a free post service. but less value items below £46 we don’t feel it always necessary. (If you us often, you not in a rush ect)

Services often used inc;  2nd Class Royal Mail small packets

interlink express Next day with tracking upto 30kg reliable in the UK. 
medium sized order around £50-£250 from 2kg to 25kg.  Full tracking and notification of time of arrival of your items via text or email.   best service.
European 
Royalmail air Europe – 4 Day non tracking service service up to 2 kg packets. (pads,dlade) charges may occour after your purchase to insure deliveries to a country, island ect.
Interlink DPD 4 day Road European Tracking service. 
We can deliver 1KG,2KG,5KG,15KG,30KG parcels these are the weights and prices set by the website and courier. 
Handling and packaging 
Built in to the on-line sales. We try our best to provide adequate boxes, wrapping ect.   Delivery is often free. There are online options for extra delivery services depending on the goods. You can see the charges in your online cart.  
Extra delivery charges for overseas sales
We often send request for any extra amounts we need to deliver goods outside the Uk.
We send an online invoice to the client for this as a requested extra service.  If you change your mind or do not reply we hold the stock in quarantine until you respond or we issue a full refund if it applies. We post items in our best value way. (=to item’s value or weight.)
We only these companies listed. Unless the item is a import item secially made our you need a special outside service. (pallet company)
Delivery Address We can deliver only to the address provided at the checkout.
Please ensure that your account details are up to date when placing an order.
We are not responsible for last minute changes that
might be made with online or over the phone ect.
Tracking your orders
RoyalMail and interlink provide reliable and cost-effective delivery to all destination within the UK and worldwide. Having purchased an item from www.hardrockuk.com the items are packaged you can add notes to help us on the web site. Then your Item  wraped placed in a plasitic postal bag or bubble wraped, Marked as preperation in progress, dispatched via RoyalMail or interlink express, a tracking reference number will be emailed to you or added to your account on-line,  only interlink has a text and email service we need your mobile to text you as the item arrives within 1 mile of your address.  

To track the progress of you parcel (small packets) within the UK click the links below: 
RoyalMail 
http://track.royalmail.com      2nd Class small packet, order less then £50 we dont bother to track them. We collect the proof of pstage from postoffice. and mark as shipped.
ParcelForce 
http://www.parcelfor...portal/pw/track

Inter Link Express - Next Day Tract TEXT & Email
 http://www.track-parcel.co.uk/interlink/
International shipping
I find this a really handy website where you can track and track all major couriers parcels arround ther world you just select the company add your tacking number and zip / postcode. 
pritty good. http://www.track-parcel.co.uk/
LocationcouriersPostage CostsTime
 weights1Kg2kg5kg10kg15kg20kg25kg 
UKRoyal mail£3.99£5.49£12.99nonenoennonenone3-5Days
irelandRoyal mail£7.99£7.99£9.99£15.99£19.99£19.99£19.993-5Days
FranceRoyal mail£9.99£14.99£24.99£24.99£24.99£24.99£24.993-5Days
SpainRoyal mail£9.99£17.99£32.99£32.99£32.99£32.99£32.993-5Days
GermanyRoyal mail£9.99£14.99£30.99£30.99£30.99£30.99£30.993-5Days
italiRoyal mail12.9914.9932.9932.9932.99£32.99£32.993-5Days
UKDPD Local£9.99£12.99£14.99£16.9918.9920.9922.99NEXT working day
irelandInterlink DPD20.9921.9922.9924.9926.9928.9930.99NEXT working day
FranceInterlink DPD19.9920.9921.9922.9923.9924.9926.99NEXT working day
SpainInterlink DPD20.9938.9938.9938.9940.9944.9952.99NEXT working day
GermanyInterlink DPD19.9924.9926.9929.9933.9939.9939.99NEXT working day
italiInterlink DPD28.9929.9931.9932.9934.9936.9938.99NEXT working day

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